1. Passwords-- I have yet to figure out how to change my password. Surely Microsoft thought of this. What possible reason could there be for not including a way to change passwords. My suggestion would be to add a user maintainence screen to the 2. Multiple Accounts -- People having multiple accounts is really annoying. I see no reason why anyone should need multiple accounts. It really bothers me when i go to play and instead of going up against an equally skilled oppenent I lose to a much higher rated player who is posing as a 1600 player with his new account name elitefox37 or whatever. (No offense to elitefox personally, cause everyone is doing it.) Then I get knocked back down to 1600 and I destroy some noob who I shouldn't be playing because I should be rated 1700. That is very annoying. I would tie user Accounts to CD Keys so that if you want a new user Account you have to buy another copy of the game. I guess if you want an account that bad then there is nothing MS can do about it. 3. Winning Percentage -- I would remove this stat entirely. It is meaningless. The point to the stats on ESO should be to see how good a player is relative to other players. Over the long haul everyone should be somewhere between 40-60 percent and so it is fairly irrelevant. Let me know if you disagree or if you would like to see additional changes. Or, if you work for ES then let me know why things are the way they are and if they will be changed in the near future.