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Age of Mythology Heaven » Forums » Technical Help » Invalid CD-Key? Look Here!
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Topic Subject:Invalid CD-Key? Look Here!
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papaya
ಠ_ಠ
(id: X_MOSS)
posted 27 October 2007 11:21 PM EDT (US)         

Invalid CD-Key/Can't connect to ESO




There are solutions for some copies of the game. This problem is caused by new copies of Age of Mythology - Gold Edition being shipped with the same CD-Key. Since a CD-Key can only be logged onto ESO once at a time, this causes these copies to never or almost never work online. This is a very common problem that many new users have been facing ever since Microsoft gave the distribution rights for Age of Mythology to other publishers. If you have one of these newer copies of the game and are experiencing this problem, your CD-Key will be as follows: BDKRJ-HFRHW-8W3YV-*****-*****

Luckily, our users have found that these sellers are able to give out new, unique, CD-Keys. Firstly you'll need to check the box of your recently purchased game to find the vendor. The following vendors are known to sell Age of Mythology - Gold Edition: Valusoft, Ubisoft, That's Hot and Xplosiv. Once you find your vendor, follow the directions under the corresponding header below:

Valusoft

You will need to email their support department using the form on this page asking for new CD-Keys for online play. You will probably have to provide certain information from your CD or box. For more information, see this thread.

Ubisoft

You will need to email their support department using the form on this page, asking for new CD-Keys for online play. You will probably have to provide certain information from your CD or box. For more information, see this thread.

Recently people have reported that Ubisoft were only given a certain amount of new CD-Keys from Microsoft and have now run out. At this point, there is nothing you can do except try to get a refund and find another copy of the game from a different distributer.

Xplosiv

You will need to email their support department (support@empire.co.uk) asking for a new CD-Key for online play. Including the following information in your email:

1) An image of the rear of the box showing the barcode.
2) An image of the receipt for the game. If no receipt is available you will need to send an image of the header from a Gas or Electricity bill showing your name and address.


That's Hot

There is no known solution for copies of the game sold by That's Hot. It says on the cover in the small print that the game is not compatible with online play. Try to get a refund and find another copy of the game from a different distributer.



If you cannot find Ubisoft, Valusoft, Xplosiv or That's Hot anywhere on the package, look harder! It has been reported that at times it is very well disguised and hard to find. If your copy of the game is published by someone not on the list above, please post a reply to this thread.

oh you can wait for what I can give
you know what I am so you know how I live
try to look proud but youíre not in the slightest
its happening now and itís always been like this.

[This message has been edited by DragonQ (edited 07-05-2009 @ 07:56 PM).]

AuthorReplies:
Peter Fallon
Citizen
(id: Xzyiothe)
posted 16 December 2009 10:06 PM EDT (US)     201 / 260       
No. You're going to have to contact your manufacturer. You should give us more info if you need assistance.

☭ Long live the Turk ☭
"Xzy is the worst parts of kman and legion combined, only with proper spelling so you know he's smart enough to act otherwise if he wasn't such an idiot." - theferret
"Xzy is like all of the terrible Guardian contributors rolled into one person. Proof that you can genetically engineer a humanoid abomination." - Fiindil
Jakaerdor
Citizen
posted 31 December 2009 01:22 PM EDT (US)     202 / 260       
What's the proof of purchase. Is it the receipt?
Peter Fallon
Citizen
(id: Xzyiothe)
posted 31 December 2009 02:44 PM EDT (US)     203 / 260       
Yes. Take a photo of the receipt and include it in the mail.

☭ Long live the Turk ☭
"Xzy is the worst parts of kman and legion combined, only with proper spelling so you know he's smart enough to act otherwise if he wasn't such an idiot." - theferret
"Xzy is like all of the terrible Guardian contributors rolled into one person. Proof that you can genetically engineer a humanoid abomination." - Fiindil
Delphi
Citizen
posted 16 January 2010 05:38 PM EDT (US)     204 / 260       
Okay, so, my cousin just bought AOM, and we tried to play online but it didn't work. We waited a few minutes, it didn't work, so I looked online and we found out about the multiple codes, which his has.

He has Titans, which has the bad code, so he emailed Valusoft today.

He does have just the normal AOM, no Gold or Titans, with a different code, could he use that to play online?

If he can, can he play online with me? (I have Titans, and he'd be using the normal one, assuming that one works.)
L33TSkillz
Citizen
posted 24 January 2010 05:13 PM EDT (US)     205 / 260       
Xplosiv email does not seem to be active anymore. I've sent a request to their support center though.
kiaksar2142
Citizen
posted 06 February 2010 05:34 PM EDT (US)     206 / 260       
guys If i create another ESO account, can i play with it with my same key?
I mean I lost my account password and other stuff.
If i create new one, can I play with my old key?
DragonQ
SC2H Seraph
posted 06 February 2010 06:02 PM EDT (US)     207 / 260       
Yes. You can have as many accounts as you want per product key.

Take my love, take my land, take me where I cannot stand.
I don't care, I'm still free, you can't take the sky from me.
Take me out to the black, tell them I ain't comin' back.
Burn the land and boil the sea, you can't take the sky from me.
There's no place I can be, since I found Serenity.
But you can't take the sky from me...
kiaksar2142
Citizen
posted 06 February 2010 06:23 PM EDT (US)     208 / 260       
Ohh Thank you very much Dragon ))

you helped me again ))
scstev
Citizen
posted 27 February 2010 00:40 AM EDT (US)     209 / 260       
support@xplosiv.net
support@empire.co.uk

are not working email addresses.

I'm curious when the last time anyone with XPLOSIV version received a working key and how?
bad_wolf444
Citizen
posted 02 March 2010 11:37 AM EDT (US)     210 / 260       
i know how to get online with the ubisoft versoin but it takes time. Repeatedly click over and over again sometimes it takes 30 secs but sometimes it takes like 2 minutes..
lacan7
Citizen
posted 05 April 2010 07:11 AM EDT (US)     211 / 260       
xplosiv@nexway.com

Maybe this e-mail address works...
I have just tried, I'll let you know
Peter Fallon
Citizen
(id: Xzyiothe)
posted 05 April 2010 07:19 AM EDT (US)     212 / 260       
i know how to get online with the ubisoft versoin but it takes time. Repeatedly click over and over again sometimes it takes 30 secs but sometimes it takes like 2 minutes..
This isn't a fix. If everyone with this issue did this it would never realistically work (thousands would be competing for one spot.)

☭ Long live the Turk ☭
"Xzy is the worst parts of kman and legion combined, only with proper spelling so you know he's smart enough to act otherwise if he wasn't such an idiot." - theferret
"Xzy is like all of the terrible Guardian contributors rolled into one person. Proof that you can genetically engineer a humanoid abomination." - Fiindil
lacan7
Citizen
posted 10 April 2010 05:56 AM EDT (US)     213 / 260       
For those who have problems with xplosiv:
xplosiv@nexway.com
service@telechargement.fr

These e-mail addresses work

[This message has been edited by lacan7 (edited 04-10-2010 @ 06:00 AM).]

Reasoner
Citizen
posted 13 April 2010 09:56 PM EDT (US)     214 / 260       
problem, i cant find who made it on the back nor front after looking for awhile

2. I bought it from scholastic order, 3 years ago -_-

3. i dont have proof of purchase unless they can count the sticker thing that has a code, forget its name of the sticker
Peter Fallon
Citizen
(id: Xzyiothe)
posted 13 April 2010 11:21 PM EDT (US)     215 / 260       
Look harder.

☭ Long live the Turk ☭
"Xzy is the worst parts of kman and legion combined, only with proper spelling so you know he's smart enough to act otherwise if he wasn't such an idiot." - theferret
"Xzy is like all of the terrible Guardian contributors rolled into one person. Proof that you can genetically engineer a humanoid abomination." - Fiindil
Ayvayi7
Citizen
posted 02 May 2010 08:17 AM EDT (US)     216 / 260       

ı said that
Hi,
I own a copy of Ubisoft Exclusive: Age of Mythology Gold Edition, but I have a problem. The problem with both games is that the CD key cannot be properly validated when I attempt to play a multiplayer game online. I know that many copies of this game have been distributed, all with the same exact CD key. As you already know, the same CD key may not be used by two players at once. Therefore, this problem renders me unable to play a game online, because I have the same CD key as everybody else.

I would like to request new, unique CD keys, both for Age of Mythology and Age of Mythology: The Titans. If you require any additional information for validation purposes, such as pictures or serial numbers, I will gladly send them to you.




and than answer is,
We have been informed by Microsoft that the on-line play is no longer available, this particular title was released within their budget exclusive range and Microsoft are no longer providing on-line access.
We are sorry for any inconvenience this has caused.
what should ı do?
Peter Fallon
Citizen
(id: Xzyiothe)
posted 02 May 2010 08:31 AM EDT (US)     217 / 260       
Basically they're lying to you. They ran out of keys a year ago.

Get a refund and buy an original microsoft copy.

☭ Long live the Turk ☭
"Xzy is the worst parts of kman and legion combined, only with proper spelling so you know he's smart enough to act otherwise if he wasn't such an idiot." - theferret
"Xzy is like all of the terrible Guardian contributors rolled into one person. Proof that you can genetically engineer a humanoid abomination." - Fiindil
Elpea
Hal
(id: lp_usa)
posted 03 May 2010 11:31 PM EDT (US)     218 / 260       
Where can I find an original Microsoft one?

Peter Fallon
Citizen
(id: Xzyiothe)
posted 04 May 2010 09:19 AM EDT (US)     219 / 260       
Probably somewhere in your room, lp.

☭ Long live the Turk ☭
"Xzy is the worst parts of kman and legion combined, only with proper spelling so you know he's smart enough to act otherwise if he wasn't such an idiot." - theferret
"Xzy is like all of the terrible Guardian contributors rolled into one person. Proof that you can genetically engineer a humanoid abomination." - Fiindil
Elpea
Hal
(id: lp_usa)
posted 06 May 2010 10:21 AM EDT (US)     220 / 260       
I left my original AoM copy back in Brazil. I won't be going there for a few months.

Shanks13
Rogue Agent
posted 06 May 2010 09:58 PM EDT (US)     221 / 260       
Doubt they exist anymore. I know some the "new" box prints no longer include multiplayer ads on the box, so getting a new one might be more or less impossible.

Peter Fallon
Citizen
(id: Xzyiothe)
posted 09 May 2010 02:24 AM EDT (US)     222 / 260       
You'll need to purchase one second hand online.

☭ Long live the Turk ☭
"Xzy is the worst parts of kman and legion combined, only with proper spelling so you know he's smart enough to act otherwise if he wasn't such an idiot." - theferret
"Xzy is like all of the terrible Guardian contributors rolled into one person. Proof that you can genetically engineer a humanoid abomination." - Fiindil
faraoog
Citizen
posted 17 June 2010 11:12 AM EDT (US)     223 / 260       
Hi,
I asked ubisoft if they can send me a new CD key but they send me this:

Hello,

We have been informed by Microsoft that the on-line play is no longer available, this particular title was released within their budget exclusive range and Microsoft are no longer providing on-line access.
We are sorry for any inconvenience this has caused.

Kind regards,
Mandy
Ubisoft Technical Support

They can''t give me a new CD key but they gave you new CD keys?
Peter Fallon
Citizen
(id: Xzyiothe)
posted 17 June 2010 06:37 PM EDT (US)     224 / 260       
Read the titlepost. Ubisoft NO LONGER GIVES OUT KEYS. Robot Entertainment STILL provides the servers. ONLINE PLAY is still SUPPORTED. Contact Microsoft for CD-keys and include proof of purchase.

☭ Long live the Turk ☭
"Xzy is the worst parts of kman and legion combined, only with proper spelling so you know he's smart enough to act otherwise if he wasn't such an idiot." - theferret
"Xzy is like all of the terrible Guardian contributors rolled into one person. Proof that you can genetically engineer a humanoid abomination." - Fiindil
Ranfeld
Citizen
posted 26 June 2010 09:27 PM EDT (US)     225 / 260       
I lost my proof of purchase sometime ago,(if that means the receipt and/or game manual). Is there anyway for me to purchase a online compatible CD-Key without buying a new box?
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